Definition of a tourist guide, tour manager and tour escort (CEN European Committee for Standardization)
Person who guides visitors in the language of their choice and interprets the cultural and natural heritage of an area, which person normally possesses an area-specific qualification usually issued and/or recognised by the appropriate authority
Person who manages and supervises the itinerary on behalf of the tour operator, ensuring the program is carried out as described in the tour operator’s literature and sold to the traveller/consumer and who gives local practical information.
Representative of a tour operator providing basic assistance to travellers.
Code of Tourist guidance practice (FEGC European Federation of Tourist Guides Associations)
Tourist Guide Associations which belong to the European Federation of Tourist Guide Associations accept on behalf of their members FEG’s principles and aims:
- To provide a professional service to visitors, professional in care and commitment, and professional in providing an objective understanding of the place visited, free from prejudice or propaganda.
-To ensure that as far as possible what is presented as fact is accurate, and that a clear distinction is made between fact and stories, legends, traditions, or opinions.
-To act fairly and reasonably in all dealings with all those who engage the services of guides and with colleagues working in all aspects of tourism.
-To protect the reputation of tourism in our country by making every endeavour to ensure that guided groups treat with respect the environment, wildlife, sights and monuments, and also local customs and sensitivities.
-As representatives of the host country to welcome visitors and act in such a way as to bring credit to the country visited and promote it as a tourist destination.